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Salesforce Plat-Con-201 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| OmniScripts | - Conditional logic and dynamic user flows - Building guided user interactions with OmniScripts |
| Industry Use Cases and Deployment | - Best practices for Salesforce Industries solutions - OmniStudio deployment and performance considerations |
| Data Tools and Integration | - DataRaptor extraction, transformation, and load patterns - Integration Procedures and external system interaction |
| FlexCards | - Designing and configuring FlexCards - Data sources and contextual display strategies |
| OmniStudio Fundamentals | - OmniStudio architecture and components - Use cases for OmniStudio in Salesforce Industries |
Salesforce Certified Omnistudio Consultant Sample Questions:
1. You want to update 500 Leads through a Data Loader. In the CSV file, you have three columns (ID, Email, and Phone). Also, there are some blank values in the rows (some records do not have email, and some do not have a phone). You do not want null values in the records when updating the values. Which of the following options should you use to do this?
A) Modify the CSV file and remove the records which have null values, and update them manually.
B) Open Data Loader --> Setting --> Check the "Ignore Null Values" checkbox.
C) Null values do not get updated through Data Loader.
D) Null values cannot be ignored. If they are present in CSV, they get updated as null.
E) Open Data Loader --> Setting --> Uncheck the "Insert Null Values" checkbox.
2. A business has a requirement to display an account and all of the associated contacts on a page. The number of contacts will vary for each account. For each contact, the page should display first name, last name, email, at phone number with options to edit the contact information or send a message. The primary contact for an a should be highlighted with a blue border.
Which two FlexCards features should the consultant recommend to meet these requirements?
Choose 2 answers
A) Data table
B) States
C) Repeat Block
D) Flyouts
3. A company implements an integration procedure that is invoked from an OmniScript. The integration procedure includes a very long-running process that makes users impatient.
Which feature should the consultant recommend to Improve performance and address users' concerns?
A) Conditions
B) Try Catch
C) Batch jobs
D) Chaining
4. When a customer calls to add a new primary contact to their account, call center agents need to complete a I contact form. The agent enters the new contact information using an OmniScript and then needs to generate PDF with the contact information pre-filled that can be shared with the customer.
Which OmniStudio tool should the consultant recommend to generate the pre-filled PDF'
A) Calculation Procedure
B) OmniStudio Action
C) Integration Procedure
D) Data Maptor
5. What business problem does DataRaptor solve?
A) It guides humans through a complex business process.
B) It allows developers to create complex API queries declaratively.
C) It combines multiple steps and processes into a single server call.
D) lt removes the need to code data mappings for data transformations.
Solutions:
| Question # 1 Answer: E | Question # 2 Answer: A,C | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: D |




