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Microsoft Designing and Providing Microsoft Volume Licensing Solutions to Large Organizations Sample Questions:
1. You are a licensing specialist. Your customer is Adventure Works, a human resources staffing company.
Company Background
Adventure Works has 10 offices that are located in three states. The company has grown consistently and it plans to hire additional employees.
Network Description
The company network contains 800 desktops that run several different versions of
Microsoft Office Professional. Other Microsoft applications that are installed on the desktops vary by location.
Each office contains three servers that run Microsoft Windows 2000 Advanced Server and
Microsoft Exchange 2000 Server Enterprise Edition. Other server software that is installed varies by location.
Current Licensing Solution
Adventure Works acquires its licenses through an Open Business agreement. The chief information officer (CIO) states that the Open Business agreement is difficult to manage and does not allow the company to combine its purchases so that it qualifies for additional discounts and benefits.
Business Goals
Adventure Works has the following business goals for the coming year:
Standardize the desktops to allow greater control of the information technology (IT) environment. Because some offices use in-house applications that are only compatible with older software versions, it might not be possible to upgrade software versions in all offices immediately.
Stay current on the latest technology.
Reduce the amount of time that the IT department spends on internal help desk requests.
Reduce the cost of maintaining the companys infrastructure.
The company has the budget to implement these plans.
End of repeated scenario
You need to recommend a change in the licensing solution for Adventure Works. Which two factors most influence the companys need to change its licensing solution? (Choose two.)
A) the need to reduce software costs
B) the need to reduce the technical support costs
C) the need to standardize desktops in all the offices
D) the need to accommodate the increase in staff
E) the need to improve license management and tracking
2. You are a licensing specialist. Your customer is The Phone Company, a phone equipment manufacturer.
Company Background
The Phone Companys main office is in California. The company recently opened five sales offices in Mexico, Germany, India, Canada, and China. Each sales office has 20 employees.
Network Description
The Phone Company network contains 1,600 desktops that run Microsoft Windows 2000
Professional. Microsoft Project Professional runs on 50 of the desktops. Microsoft Project
Standard runs on 550 of the desktops.
The network contains 50 servers that run Microsoft Windows 2000 Server. In addition, six
SQL servers are licensed per processor. Other applications that are in use vary by location.
The company is planning the following technology changes:
Add Project Standard to all the desktops in the sales offices in Germany, India, and
Canada.
Upgrade 50 servers to Windows Server 2003.
Implement Microsoft Systems Management Server.
Upgrade 300 desktops to Windows XP Professional.
Current Licensing Solution
The Phone Company has an Enterprise Agreement for all of the desktops in the company.
Each sales office acquires its own software and licenses additional products through separate Open Business agreements. Business GoalsThe Phone Company needs to increase efficiency in managing information technology (IT) purchases. The company wants to leverage the combined buying power of all the offices in order to get the best possible pricing. However, the company wants the flexibility of local purchasing, localized technical support, and localized products.
Network security is important to The Phone Company. The company plans to invest to ensure that the infrastructure is as secure as possible. The company realizes that all these plans require training for end users and for IT employees.
End of repeated scenario
You need to recommend the most appropriate licensing solution for The Phone Company.
What should you recommend?
A) the existing Enterprise Agreement and the existing Open Business agreements
B) the existing Open Business agreements and a new Select License agreement with
Software Assurance
C) a new Select License agreement with Software Assurance Membership
D) the existing Enterprise Agreement and a new Select License agreement
3. You are a licensing specialist. Your customer is Proseware, Inc., an online bookstore that has $30 million in annual sales.
Company Background
Proseware, Inc., has a main office in New York and branch offices in the United States,
Greece, and Malaysia. The company anticipates that sales will continue to grow this year.
Network Description
The company network contains 700 desktops that run Microsoft Windows XP Professional.
Two hundred of the desktops run Microsoft Office 2000 Professional, which is covered by
Software Assurance that expires in 13 months. The other 500 desktops run Office 2000
Standard, which is not covered by Software Assurance. The current desktop environment meets the company??s needs.
The network contains 100 Windows NT Server 4.0 servers that run the companys online
Web services. The company wants to upgrade all the servers to Windows Server 2003.
However, there is not enough budget to upgrade this year. The company is considering a
Microsoft Exchange Server 2003 deployment, and it expects to purchase about 20 additional servers during the next three years.
Current Licensing Solution
Proseware, Inc., currently purchases Microsoft software through an Open Volume agreement. In the past, the company made license-only purchases on all server software licenses and did not invest in Software Assurance. Because of the geographical locations of the company offices, managing licenses is difficult.
Business Goals
The chief executive officer (CEO) states that the information technology (IT) department is too busy managing the server infrastructure. The IT department has the following goals:
Increase the security of the network.
Maintain stability in the organizations infrastructure.
Ensure that the technology on new servers is kept current.
Increase the return on IT investments.
The IT department does not have time for basic desktop help desk requests. The department wants to find ways to gain additional technical support from Microsoft on desktop and server products that are purchased.
End of repeated scenario
You need to recommend a new software acquisition model for Proseware, Inc. Which two factors most influence the companys need to change its software acquisition model?
(Choose two.)
A) the expected increase in sales
B) the need to increase the security of the network
C) the goal to stay current on server technology
D) the need to reduce up-front licensing costs
E) the need for additional technical support
4. You are a licensing specialist. Your customer is Proseware, Inc., an online bookstore that has $30 million in annual sales.
Company Background
Proseware, Inc., has a main office in New York and branch offices in the United States,
Greece, and Malaysia. The company anticipates that sales will continue to grow this year.
Network Description
The company network contains 700 desktops that run Microsoft Windows XP Professional.
Two hundred of the desktops run Microsoft Office 2000 Professional, which is covered by
Software Assurance that expires in 13 months. The other 500 desktops run Office 2000
Standard, which is not covered by Software Assurance. The current desktop environment meets the company??s needs.
The network contains 100 Windows NT Server 4.0 servers that run the companys online
Web services. The company wants to upgrade all the servers to Windows Server 2003.
However, there is not enough budget to upgrade this year. The company is considering a
Microsoft Exchange Server 2003 deployment, and it expects to purchase about 20 additional servers during the next three years.
Current Licensing Solution
Proseware, Inc., currently purchases Microsoft software through an Open Volume agreement. In the past, the company made license-only purchases on all server software licenses and did not invest in Software Assurance. Because of the geographical locations of the company offices, managing licenses is difficult.
Business Goals
The chief executive officer (CEO) states that the information technology (IT) department is too busy managing the server infrastructure. The IT department has the following goals:
Increase the security of the network.
Maintain stability in the organizations infrastructure.
Ensure that the technology on new servers is kept current.
Increase the return on IT investments.
The IT department does not have time for basic desktop help desk requests. The department wants to find ways to gain additional technical support from Microsoft on desktop and server products that are purchased.
End of repeated scenario
You need to recommend the most appropriate licensing solution for upgrading the servers to Windows Server 2003. What should you recommend?
A) Open Volume with Software Assurance
B) Enterprise Agreement
C) Select License with Software Assurance Membership
D) Open Business with Software Assurance
E) Original Equipment Manufacturer (OEM)
5. You are a licensing specialist. Your customer is Alpine Ski House, a large ski equipment manufacturer.
Company Background
Alpine Ski House has one location. The companys five departments are accounting, manufacturing, human resources (HR), sales, and information technology (IT). Business is cyclical. During peak periods, the company adds more employees. During slow periods, the number of employees is reduced.
Network Description
The number of desktops fluctuates between 300 and 400. The desktops run either
Microsoft Office 2000 Standard or Office XP Professional, and either Microsoft Windows
98, Windows 2000 Professional, or Windows XP Professional.
Twelve servers run Windows 2000 Advanced Server. Three of the servers run Microsoft
Exchange Server 5.5, and two of the servers run Microsoft SQL Server 7.0. The HR department stores personnel data on one of the servers. The accounting department runs all the accounting applications on two of the servers.
Current Licensing Solution
Alpine Ski House currently purchases software through an Open Business agreement. The company finds this agreement difficult to manage and not cost effective. The company is looking for ways to cut costs.
Business Goals
The sales department needs to implement a Web site to simplify customer ordering. To accomplish this goal, the department plans to purchase a new dual-processor server to host a SQL database. The database will store product information, and customers will be able to access the database.
The IT department recently installed Microsoft Internet Security and Acceleration Server
2004 in addition to other third-party security products. The main goals of the IT department are to improve network security and to reduce costs.
The IT manager realizes that the company is losing money by using inefficient and out-of- date software. He wants to upgrade to the latest versions of SQL Server and Exchange
Server. However, the IT department would require additional training to use the latest versions.
End of repeated scenario
You need to recommend a change in the software acquisition process for Alpine Ski
House. Which two factors most influence the companys need to change its software acquisition process? (Choose two.)
A) the need to standardize all desktops to use a single operating system
B) the need to simplify license management
C) the need to upgrade SQL Server and Exchange Server
D) the need for guaranteed pricing throughout the term of an agreement
E) the need to accommodate increases and decreases in the number of desktops
Solutions:
Question # 1 Answer: B,C | Question # 2 Answer: D | Question # 3 Answer: D,E | Question # 4 Answer: C | Question # 5 Answer: B,E |