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Avaya 3000-3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Telephony and Messaging Applications | - Communication applications
|
| Topic 2: Maintenance and Troubleshooting | - Operational support
|
| Topic 3: Infrastructure Data Gathering | - Customer productivity requirements
|
| Topic 4: Implementation and Configuration | - System deployment
|
| Topic 5: Solution Design | - SME communications solution architecture
|
| Topic 6: Call Routing and Networking | - Multi-site networking
|
| Topic 7: IP Office Hardware and Components | - Platform hardware selection
|
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
Question 1
A customer wants to implement the Avaya IP Office solution. They have five analog lines and would like implement a basic four-port voicemail with an Auto Attendant. They would like to use one-X Portal for five users. What is the minimum number of servers they will need to accomplish this?
A. 1
B. 2
C. 4
D. 3
Question 2
The Customer Call Reporter (CCR)server IP address is 192.168.42.100.
After installing CCR and creating a Supervisor, what is the correct link for a CCR Agent to login?
A. https://localhost/CCRWebAgent
B. http://localhost/CCRWebAgent
C. http://192.168.42.100/CCRWebClint
D. http://192.168.42.100:8888
E. http://192.168.42.100:8080/inyama/inyama.html
Question 3
The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The telephone will display "Alarm" and the prompt that will play is, "This is an alarm call please hang up". Which description is true?
A. The telephone display message can be changed.
The prompt can be changed by telephone but cannot use a .wav file.
B. The telephone display message cannot be changed.
The prompt can be changed by telephone but cannot use a .wav file.
C. The telephone display massage cannot be changed.
The prompt cannot be changed.
D. The telephone display message can be changed
The prompt can changed by telephone or can use a .wav file.
Question 4
A customer is installing ContactStore 7.8 on a separate Windows server from the VoiceMail Pro Server. What must be set in the servers so that the recordings move from the voicemail server to the ContactStore server?
A. VoiceMail Pro must be part of the domain.
B. IP Office must be in a SCN.
C. The Workgroup name must be in each server.
D. The registry key is a string containing the name of the share.
Question 5
A customer is installing an IP500v2 with one hundred 1600 series IP Phones. The customer has an existing Juniper VPN gateway for their remote works and would like to provide hard telephones for their remote works to login at home. What is needed to accomplish this?
A. modified 46vpnsettings .txt file
B. Modified 46XXsettings. scr file
C. VPN gateway for each remote worker
D. 1616 IP Phone with VPN software
Solutions:
| Question 1 Answer: A | Question 2 Answer: C | Question 3 Answer: D | Question 4 Answer: D | Question 5 Answer: C |




