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How much Certified Implementation Specialist - Service Mapping (CIS-SM) Exam Cost
The exam itself does not have a price but applicants must complete the prerequisite courses mentioned above. These courses will cost some amount to the applicants. Furthermore, the students will have to pay for the CIS-SM exam dumps pdf and the CIS-SM practice test which will also add to the cost of the exam. Hover on to the website where these training courses could be found to check the exact prices of the courses. The links are provided above. After completion of the prerequisite courses, students will receive a voucher via which they can register for the exam. If applicants fail the exam, they can retake the exam three more times, but at some cost.
Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-sm-blueprint.pdf
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ServiceNow CIS-SM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Implementation and Operational Readiness | 10% | - Implementation planning and scoping - Operational processes and KPIs - Performance and scalability - Security and access control |
| CMDB Management and Data Integrity | 15% | - CMDB health and validation - Data quality and reconciliation - CMDB data model and CSDM compliance - Maintaining CI relationships and dependencies |
| Event Management Integration | 10% | - Event correlation and service impact analysis - Event Management configuration for Service Mapping - Integration architecture and requirements |
| Service Mapping Configuration | 20% | - Defining business and technical services - Service mapping architecture and components - Entry points and service dependency mapping - Service map creation and configuration |
| Pattern Design and Troubleshooting | 30% | - Pattern fundamentals and architecture - Pattern best practices and optimization - Pattern testing, validation and troubleshooting - Creating and modifying discovery patterns |
| Discovery Configuration and Integration | 15% | - MID Server deployment and management - Integration with Discovery application - Credentials and access management - Discovery setup and configuration |




