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Huawei HCSP-Presales-Service(AICC) V1.0 Sample Questions:

1. The UAP (Unified Agent Platform) can be deployed as a web-based application, allowing agents to log in from a standard browser without installing thick client software.

A) True
B) False

2. What is the purpose of "Dynamic Number Insertion" in an outbound campaign?

A) To increase the dialing speed.
B) To randomly select phone numbers from a list.
C) To mask the agent's voice.
D) To display a specific callback number on the recipient's caller ID that is different from the dialing number.

3. Which AICC component is responsible for detecting fax tones and redirecting the call to a fax server?

A) Media Server / Fax Detection Module
B) ICD Router
C) UAP
D) CTI Server

4. What is the key difference between "G.711" and "G.729" audio codecs?

A) There is no significant difference.
B) G.711 provides higher audio quality but uses more bandwidth, while G.729 uses less bandwidth with slightly lower quality.
C) G.729 is the standard for video calls, while G.711 is for audio only.
D) G.711 is used for recording, and G.729 is used for live calls.

5. When configuring a SIP trunk between the AICC solution and an ITSP (Internet Telephony Service Provider), which SIP message is sent by the AICC system to initiate a call?

A) 200 OK
B) BYE
C) ACK
D) INVITE

Solutions: