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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Territory Management | <8% | - Territory definition and assignment - Realignment rules |
| Topic 2: Quotation and Sales Order Management | 8%–12% | - Sales order integration - Document flow and status management - Quote creation and processing |
| Topic 3: Reporting and Analytics | 8%–12% | - Data sources and key figures - Custom report creation - Standard reports and dashboards |
| Topic 4: Lead and Opportunity Management | 8%–12% | - Opportunity lifecycle and forecasting - Sales methodology configuration - Lead qualification and conversion |
| Topic 5: User Management | 8%–12% | - Role and access management - Business user setup - Organizational structure |
| Topic 6: Account and Contact Management | <8% | - Relationship management - Master data maintenance |
| Topic 7: Product and Pricing | 8%–12% | - Price lists and discount determination - Product master data - Pricing configuration |
| Topic 8: Sales Planning and Forecasting | <8% | - Forecast categories - Planning hierarchy setup |
| Topic 9: Integration | 8%–12% | - Integration with SAP ERP / CRM - Web services and APIs - Middleware and communication arrangements |
| Topic 10: Personalization and Extensibility | <8% | - Extension fields - Mashups and embedded components |
| Topic 11: Implementation Basics | <8% | - Project lifecycle overview - System scoping and fine-tuning |
| Topic 12: Data Migration | <8% | - Import/export procedures - Migration templates and tools |
| Topic 13: Notification and Approval Processes | <8% | - Approval process setup - Workflow rules |
| Topic 14: Visit Planning and Execution | <8% | - Activity planning - Mobile and offline features |
| Topic 15: Fine Tuning | <8% | - Adaptation tools - Business configuration activities |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. Sales Plans are maintained in MS Excel. Determine whether this statement is true or false.
A) True
B) False
2. Which elements in a ticket are uniquely identified using a registered product? (2 correct answers)
A) Service Level Agreements
B) Contract
C) Service Entitlements
D) Warranty
3. Your customer is reorganizing their sales organization. All opportunities need to be updated with the new sales organization units.
Which tool do you use to perform this mass update? (2 correct answers)
A) Data Migration Tool
B) XML File Input
C) Jobs Mass Data Run Object (MDRO) Jobs
D) Data Workbench
4. Which of the following is correct? Choose the correct answers.
A) It is possible to add Products from Product lists
B) It is possible to add Products from past orders
C) It is not possible to add multiple Products
5. Your customer wants to set up pricing in SAP Hybris Cloud for Customer. What must you do to perform internal pricing? (2 correct answers)
A) Enable business scoping
B) Maintain payment terms
C) Maintain product lists
D) Maintain price lists and discount lists
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C,D | Question # 3 Answer: A,D | Question # 4 Answer: A,B | Question # 5 Answer: A,D |
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