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CompTIA JK0-802 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Software Troubleshooting | 36% | - Security-related troubleshooting - Application errors and crashes - Operating system boot and performance issues - Network connectivity problems |
| Topic 2: Mobile Devices | 9% | - Synchronization and connectivity - Mobile security and data management - Android and iOS configuration |
| Topic 3: Operating Systems | 33% | - File systems, storage and driver management - Windows installation and configuration - Application installation and updates - System utilities and command-line tools |
| Topic 4: Security | 22% | - Wireless and network security settings - Malware prevention, detection and removal - User authentication and permissions - Physical and logical security concepts |
CompTIA A+ Certification Exam (JK0-802) Sample Questions:
1. After performing a wireless survey, a technician reports the following data: WAP Name Channel
WAP1 6
WAP2 8
WAP3 9
Which of the following channels should the technician use for the SOHO WAP to be installed next?
A) 1
B) 11
C) 7
D) 3
2. Which of the following operating systems has the Shake, Peek and Snap features?
A) Windows XP Home
B) Windows Vista Business
C) Windows 7 Professional
D) Windows XP Professional
3. When using a PC on a Windows Domain, which of the following is the MOST critical service when connecting to multiple file, print, and email servers?
A) Computer Browser Service
B) DNS Service
C) Internet Connection Sharing Service
D) Windows Firewall Service
4. Joe, the Chief Executive Officer (CEO), has a habit of forgetting his mobile device and asks for assistance in locating it in the future.
Which of the following would help finding his lost device?
A) Gyroscope features
B) GPS location services
C) Enable SSL services
D) Enable IMAP settings
5. A user states that they see a warning on their screen about an IP conflict. Which of the following is MOST likely the cause?
A) A bad switch
B) A bad router
C) A static IP address is assigned to the workstation
D) The computer is getting an APIPA address
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: C |




