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Peoplecert CMS7 Deutsch Exam Syllabus Topics:

Peoplecert ITIL V3 Foundation (CMS7 Deutsch Version) Sample Questions:

1. Das Anwendungsmanagement spielt in allen Anwendungen eine Rolle. Eine der wichtigsten Entscheidungen, zu denen sie beitragen, ist?

A) Wo sich der Anbieter einer Anwendung befindet
B) Wer ist der Anbieter der Speichergeräte?
C) Sollte die Anwendungsentwicklung ausgelagert werden
D) Gibt an, ob eine Anwendung gekauft oder erstellt werden soll

2. Welches der folgenden Elemente definiert das Schutzniveau in Information Security Management?

A) Der Service Level Manager
B) Das Geschäft
C) Der ISO27001-Standard
D) Der IT-Manager

3. Welches der folgenden Elemente ist KEIN Ziel des Änderungsmanagementprozesses?

A) Um sicherzustellen, dass alle Änderungen an Service Assets und Configuration Items (CIs) im Configuration Management System (CMS) aufgezeichnet werden.
B) Um sicherzustellen, dass die Auswirkungen von Änderungen besser verstanden werden
C) Sicherstellen, dass standardisierte Methoden und Verfahren zur effizienten und raschen Bearbeitung von Änderungen verwendet werden
D) Bereitstellung und Verwaltung von IT-Services auf vereinbarten Ebenen für Geschäftsbenutzer

4. Das Hinzufügen, Ändern oder Entfernen eines autorisierten, geplanten oder unterstützten Service oder einer Servicekomponente und der zugehörigen Dokumentation ist eine Definition dessen, was?

A) Ein Service Change
B) Ein Change Advisory Board
C) Ein Änderungsmodell
D) Eine vorab genehmigte Änderung

5. Was ist die Schlüsselausgabe innerhalb von Service Design, die an Service Transition übergeben wird?

A) Service Design Package
B) Prozessdefinitionen
C) Messung, Methoden und Metriken
D) Service Portfolio Design

Solutions: