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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Fundraising and Donation Management | 22% | - Donation and payment processing
|
| Topic 2: Solution Design and Implementation | 20% | - Requirements gathering and solution design
|
| Topic 3: Nonprofit Success Pack Overview and Architecture | 15% | - NPSP core components and data model
|
| Topic 4: Reporting and Analytics | 5% | - NPSP-specific reports and dashboards
|
| Topic 5: Program and Service Delivery | 18% | - Program Management Module (PMM)
|
| Topic 6: Data Management and Quality | 15% | - Data import and export
|
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
Question 1
A nonprofit wants to present active volunteer sites on a map which should be visible without logging in.
Which tool would support this requirement?
A. Custom Report
B. Custom Dashboard
C. Tableau CRM
D. Tableau Public
Question 2
A nonprofit wants its staff to spend most of their time in Salesforce. but the staff needs access to several other applications as well. The nonprofit wants a solution that allows staff to use other applications without leaving Salesforce.
How should the consultant integrate these applications?
A. Implement Salesforce Canvas
B. Configure External Data Sources
C. Configure External Objects
D. Implement Distributed Marketing
Question 3
When a system admin for a nonprofit times to import data into the NPSP Data Import Object, the error message: "The matching field you chose (Record ID) is not mapped and is required for an Update and Insert operation" appears.
What are two actions the system admin can take to resolve the error?
Choose 2 answers
A. Select "Upsert" if the admin is using the Salesforce Data Loader.
B. Select "Insert" if the admin is using the Salesforce Data Loader.
C. Select the appropriate Record ID in the Salesforce Data Import Wizard.
D. Select --None-- for all matching fields if the admin is using the Salesforce Data Import Wizard.
Question 4
A consultant needs to load a large volume of data for a nonprofit.
Which two steps should the consultant take before the data loads to speed up the process?
Choose 2 answers
A. Add record owners to Role Hierarchy.
B. Recalculate Sharing Rules.
C. Disable related Apex classes in TDTM.
D. Defer Sharing Rule Calculation.
Question 5
The system administrator accidentally deletes the NPSP 00 - Error Processing job. What should the consultant recommend?
A. Go to NPSP Settings | Bulk Data Processes | Batch Process Settings to automatically recreate it.
B. Go to help and create a case amd ask Salesforce Support to reschedule this job.
C. Go to the NPSP Data Imports | Bulk Data Processes | Batch Process Settings to automatically recreate it.
D. Go to the Recycle Bin and undelete the job.
Solutions:
| Question 1 Answer: D | Question 2 Answer: A | Question 3 Answer: A,C | Question 4 Answer: C,D | Question 5 Answer: A |




