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Avaya 3000.3 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Network & Telephony Integration | 20% | - Security and access control - LAN/WAN connectivity and QoS - SIP trunking and PSTN connectivity |
| Topic 2: Maintenance, Troubleshooting & Support | 20% | - Backup, restore, and software updates - Fault isolation and issue resolution - System monitoring and routine maintenance |
| Topic 3: Infrastructure & Requirements Gathering | 25% | - Application integration and capacity planning - Existing PBX, dial plan, and telecom infrastructure - Customer business and productivity requirements - Data network assessment and readiness |
| Topic 4: Implementation & Configuration | 35% | - Avaya IP Office system deployment - Licensing, feature activation, and system setup - User configuration, dial plan, and routing - Voicemail, messaging, and unified communications |
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
Secure Digital (SD) card commands can be invoked from which two sources? (Choose two.)
- A. VoiceMail Pro Clint
- B. one-X Portal for IP Office
- C. IP Office Manager
- D. one-X Portal
- E. Avaya telephones
Correct Answer: C,E 🗳️
A customer wants to set up two IP500v2 Office control units at different sites. Which H.323
supplementary service signaling method would you choose to automatically exchange information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office?
- A. IP Office SCN
- B. H.450
- C. QSIG-B
- D. QSIG-A
Correct Answer: A 🗳️
An existing IP Office customer currently has an IP500 with 14 analog trunks, thirty 2420 digital stations and 16 fax machines connected to their IP Office. They have purchased a 24/30 channel ISDN line from their provider to upgrade the trunk capacity of the system. What must be added to the IP Office to make this work?
- A. PR124/PR130 or PRI-U Expansion Card
- B. PRI-UNI Expansion Card
- C. ATM16 Expansion Module
- D. VCM32
Correct Answer: B 🗳️
When planning an IP Office upgrade to a new software version, which four factors should be considered before upgrading?(Choose four.)
- A. if older IP Office applications are to be supported
- B. if all licenses will need to be renewed
- C. if telephones and system features have changed between loads
- D. if telephones need to be upgraded thereby increasing downtime
- E. if hardware is compatible with the new version of IP Office
Correct Answer: A,C,D,E 🗳️
A customer is installing an IP500v2 with one hundred 1600 series IP Phones. The customer has an existing Juniper VPN gateway for their remote works and would like to provide hard telephones for their remote works to login at home. What is needed to accomplish this?
- A. modified 46vpnsettings .txt file
- B. Modified 46XXsettings. scr file
- C. VPN gateway for each remote worker
- D. 1616 IP Phone with VPN software
Correct Answer: C 🗳️
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