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HP Selling HP EMEA cMPS Sample Questions:

1. Which elements must any Channel Managed Print Services partner have in terms of infrastructure capabilities? (Select two.)

A) Contract management and utility-based invoicing capabilities
B) Onsite resources for large customers
C) Licenses for Microsoft Access to run the channel-led pricing tool
D) Assessment services with the HP approved audit tools
E) A supplies delivery capability

2. Which three elements make up the concept of the cMPS pricing tool?

A) HP core data, customer contract length, and the input of print devices
B) cMPS excel sheet,cMPS price book import sheet, and financial service provider rates
C) Specific contract parameters. HP discounts, and HP hardware and accessories
D) HP core data, general partner data, and specific contract parameters

3. Which process must a partner use in the exceptional circumstance of requesting an additional discount on Hardware and HP Care Pack Services?

A) Where a pre-approved discount is in place, raise a "top up" OPG discount quoting the cMPS pre-approved SCRP I
B) If Smart Quote is available, attach extract from the cMPS pricing tool or include deal details in the comment fields
C) All exceptions requite deal details and business justification to be sent to the local HP Account Manager
D) If Smart Quote isavailable;attach big deal extract from the pricing tool to the SBD form.

4. What is one way to help ensure that HP printing devices maintain the HP reputation for the best possible print quality?

A) Use power-conditioning devices to ensure constant voltage
B) Place the device in a cool dry area
C) Use only 1500-grit paper as cleaning pages.
D) Use only original HP supplies

5. Which statement is true about HPs right to audit?

A) HP will audit all customers with HP Channel Managed Print Services contracts once a year.
B) HP has the right to perform random audits.
C) If the partner is requesting more than a 20% discount on HP original supplies. HP reserves the right to conduct an audit.
D) HP has no right to audit, but can ask the partner to share all contracts.

Solutions: